Privacy Policy

1. Information We Collect

We collect the following personal information when you use Novus:

• Account Information: Information necessary to create an account and authenticate you.
• Media & Content: Any photos, videos, PDFs, and other trip media you choose to upload.
• Itinerary Data: Locations, purchases, and timeline events you add manually to your trips.
• Location Data: Places and addresses you search for to add to your map view.
• AI Interactions: The prompts and instructions you submit to our AI travel assistant.

2. How We Use Your Information

Your data is strictly used to provide, maintain, and improve the Novus platform:

• To secure and manage your user account.
• To host and display your personal travel itineraries and uploaded media files.
• To identify and map travel destinations based on your input.
• To process conversational inputs and return customized trip modifications and suggestions.

3. Third-Party Services

We securely share relevant data with selected third-party APIs to power core features. Be assured we only share what is necessary for these features to function:

• Google Maps API: We send search queries and location data to Google Maps to plot interactive views. (Google Privacy Policy)
• OpenAI: We send your specific AI chat prompts and relevant contextual itinerary data to OpenAI to generate travel assistance and trip modifications. (OpenAI Privacy Policy)

4. Data Security & Retention

We employ commercially reasonable security measures to protect your account details, itineraries, and media. Personal data and uploaded content are retained for as long as your account is active. You maintain the right to update, modify, or permanently delete your media, trips, or entire account at any time through the platform.

5. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us at novustravel2026@gmail.com.